Delivery Terms & Conditions

All items include delivery to Melbourne Metro, Geelong and The Bellarine Peninsula. Excluding Mornington Peninsula and The Dandenong Ranges.

Please contact prior to sale for a quote for regional Victoria, Interstate, Dandenong Ranges or Mornington Peninsula. We can usually help, but like to assess the distance, terrain and suitability for our van and driver.

Interstate Delivery will be by a recommended third party courier and they should assume all responsibility.

Some Interstate couriers will require delivery to a depot, we are usually happy to drop it off as a part of an included delivery if applicable.

All deliveries are a ground level drop from the van only. Whether we are delivering or a third party. You should be available to collect your delivery from the van with help to lift and install.

If extra assistance delivery or installation is required, please message prior to sale with the address, parking availability, if there is any stairs or any extra information that may be needed. You will receive a quote based on people and equipment needed to safely install. You must check the item fits through doorways or items will be left outside with you to arrange.

All items requested to be left outside or unattended will be assumed your responsibility after you have received confirmation of the delivery.

Most items will come as is, that means unwrapped and unprotected, as we are in the business of sustainability and prefer to limit our use of single use plastics.

If you would like your item wrapped or protected by plastic please request this prior to sale and we can provide a wrapping quote. We use packing blankets during transport.

Some items will require assembly as they may be transported in pieces to avoid damage, if you require assistance to assemble please request a quote for assembly prior to sale.